Frequently Asked Questions

Everything you need to know about shopping with Paradox.

How long does shipping take?

Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, generally taking 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our Returns Portal to start your process.

How do I find the right size?

Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a tailored look.

Which payment methods do you accept?

Paradox accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.

Are your garments sustainably made?

At Paradox, we prioritize ethical manufacturing. 80% of our current collection is made from organic or recycled materials, and we verify all factory partners for fair labor practices.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.