Returns & Exchanges
At Paradox, we want your style to be effortless, which is why we offer a seamless 30-day return window for all unworn apparel. If your purchase doesn't perfectly align with your vision, we are committed to making the exchange or refund process as smooth as possible.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the original items with all tags attached into the shipping mailer and affix the prepaid return label provided via email.
- 3.Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
- 4.Receive Your Refund
Once our warehouse inspects the returned garments, your refund or store credit will be processed within 5 to 7 business days.
